We wish you ultimate clarity regarding our processes...

Please see the most commonly asked questions below.

Tracking & Ordering

Once your order has been placed you will receive a confirmation email that we are processing your order. Once your order has been shipped you will receive a separate email with a tracking number.
Unfortunately, we are not able to change out the items in an order once the order has been placed. We can however cancel an order at any point before it ships out. You can then place a new order for the correct product. To cancel an item you can contact us with your request at karin@angelichealingcrystals.com.

If you wish to cancel your order, please email us at karin@angelichealingcrystals.com as soon as you can. Due to our efforts to ensure that you receive your order as quickly and as accurately as possible, we are sometimes unable to cancel or make changes to your order after you have placed it with us if the order has already shipped out.

Returns & Exchanges

We understand that you may change your mind from time to time, and we want you to be 100% satisfied with your crystals. We offer exchanges and returns for your Angelic Healing Crystals items within 14 days of your purchase date. Due to the limited inventory and rarity of many of the crystals, most of our crystals will be final sale. However, if there is a problem with your item, please reach out to us, and we will do our best to correct it in a timely manner. Thank you for understanding that the purchaser will be responsible for all return shipping/insurance charges.

We recommend that you send the merchandise back in its original packaging and that you insure the package. If the merchandise is lost or stolen in the mail, it is not the responsibility of Angelic Healing Crystals to replace it.

Please return to:
Angelic Healing Crystals
16941 Molina Place
Parker, CO 80134

Once we receive your return, and it has been processed, we will refund your money back to your original method of purchase within 48 hours. Please note, returns do take us 3-10 business days to process upon reaching our facility. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.

Payment Options

Yes. We accept American Express, Discover, Mastercard, Visa, Checks, and U.S. Money Orders. Please ensure the checks and U.S. money orders are addressed to Angelic Healing Crystals.
Absolutely! You can use your personal or business PayPal account to make a purchase. To submit a PayPal payment, you’ll want to make sure you have funds in your account for the purchase. To add funds, simply use any payment method on the growing list of ways to fund a PayPal account. Once you have funded your PayPal account, you can use our single-click PayPal express feature to speed through checkout.

We make every effort to protect your online information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to ensure it remains private and secure. Angelic Healing Crystals is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

Security is important to us and we wish to ensure that the person who places the order matches the payment processed.

Orders may be subject to payment verification. For the protection of our customers, we want to ensure that every order that we ship out was authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.

Only Colorado residents will be charges sales tax.

We recommend for all international orders that you use the PayPal option to process international credit cards. You don’t need a PayPal account to use that option. Just choose the PayPal option, and then enter your credit card number.

Shipping & Delivery

We pride ourselves on delivering the highest-quality products. With that said, we often do not know the cost of shipping until the order has been placed and the piece(s) have been weighed. 

For all Domestic Orders Shipping within the Continental U.S.

Orders less than $50 ~ TBD

Orders between $50 – $99 ~ TBD

Order above $99 ~ TBD

For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package. As you checkout, you will have the option to select next day, two day, or Fex Ex Ground.

For our larger custom pieces (i.e., amethyst cathedrals, large quartz clusters on stands, or pieces exceeding 100 lbs and/or greater than 2 feet tall), we custom design a wooden crate for your specific piece, packed with love and care to allow for seamless delivery. We can ship by either air or ocean freight domestically and internationally (minimum $10K order-international only) directly to your door. We can provide you with an estimated shipping amount before your place your order with us so we can answer any questions you might have.
Please allow a processing time of up to 72 hours from the time of placing your order for your Angelic Healing Crystals pieces to ship. We will contact you if we anticipate a major delay in the order.
Yes. Angelic Healing Crystals does not ship Saturdays, Sundays or on national holidays. Orders ship within 72 hours of placing your order. Occasionally, orders will take longer depending on gemstone availability. We will notify you if this is the case with your order. Continental US orders are shipped via Fed Ex or USPS. All continental US orders must ship to a physical address, please do not use a PO Box as your shipping address. Credit Card approval must be obtained before the order is shipped. You will receive a follow-up email confirming the total of your order, including shipping and handling charges and sales tax. You may request expedited delivery for an additional fee. The availability and fulfillment of expedited shipping and delivery depends on the destination and the time the order is placed.
The best way to find out the status of your order is follow the link from your tracking email.
Yes. For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped, and how quickly you wish to receive your package. Please allow up to 3-4 weeks (or longer for larger, crated pieces) for your shipment to arrive internationally, depending on the shipping method you choose when you place your order. We do our best to get our packages out as fast as we can. However, after your package leaves the Angelic Healing Crystals Warehouse, we have no control over the speed to which it arrives at your doorstep.

Intuitive & Crystal Sessions

An Intuitive is a person who is clairvoyant (sees), clairsentient (feels), clairaudient (hears), and/or claircognizant (knows). Every Intuitive has their own style of connecting with another person. Karin & Larry both have the ability to connect to your energy field (with your permission, of course) by using your name, your unique, energetic blueprint for your soul.

For more information about scheduling an intuitive session, please visit Karin’s page or Larry’s page.

This is when we energetically connect to you and see where you may be out of balance physically, mentally, emotionally, and/or spiritually. Then we discover which crystal would best serve your highest good and healing at this time to return to a state of balance and harmony.
We begin by taking a few deep breaths in & clear any chakras to center ourselves. While connecting with you, your angels, guides, and/or deceased loved ones may come through to share messages with you that serve your highest good and guide you on your journey here.

To schedule a reading with Karin, call, email, or text her directly: 720.985.3220, karin@angelichealingcrystals.com. To schedule a reading with Larry, call, email, or text him directly: 303.807.5472, larry@angelichealingcrystals.com.

Feel free to prepare as many questions prior to your reading as you would like. You are also free to take notes or record your reading with any available apps that you choose (i.e., Wavepad). If you would like the call to be recorded, please request this in advance so that arrangements can be made prior to your scheduled reading via Free Conference Call. You may ask as many questions as you would like during your session as your Spirit Guides are here to serve you the best way that they can.

I recommend a one-hour minimum as many questions arise that you may not have expected that lead to wanting more information from your guides. One hour is $200.

You may pay for your reading in advance, or if you think you will want to go longer than an hour, you may pay after your session via PayPal. To pay for a reading with Karin, her PayPal email address is: mojo007@comcast.net. To pay for a reading with Larry, his PayPal email address is: talk2yourangels@hotmail.com.

Crystal Care

Crystals are created from minerals deep inside the earth and have different frequencies depending where on the planet they are found. Each crystal has a unique healing property derived from the minerals from which it is made. Crystals can amplify, focus, direct, absorb, diffuse, & transmit different levels of healing energy.
Crystal healing has been used for thousands of years. Crystals emit energy that affects us physically, mentally, emotionally, and spiritually. They are very much alive energetically and are conscious beings just like us. They often select their new owners and can be very obvious about it (i.e., not letting you sleep at night, always on your mind, like leaving a friend behind). One Example of Crystal Healing is the Laying on of Stones in coordination with the body’s energy centers also known as Chakras.
Larry & Karin travel directly to South America (Brazil, Uruguay, Bolivia, & Peru) to custom select from only wonderfully spirited people who love and care for and respectfully harvest their crystals with conscious intent for the highest good of all. We believe that crystals are here to help humanity heal, raise one’s consciousness, and assist us in living the best version of ourselves in the here and now. We love our crystals, we bless them, and we pass that brilliance onto you to utilize in your sacred space.
Wear them as jewelry (pendulum on a chain), keep in your pocket, store in your bra, keep on your nightstand, create an altar, meditate with them by holding them or having them close to you, place over the chakras on yourself or clients, invoke their presence if you have forgotten to bring them with you.

For our larger custom pieces (i.e., amethyst cathedrals, large quartz clusters on stands, or pieces exceeding 100 lbs and/or greater than 2 feet tall), we custom design a wooden crate for your specific piece, packed with love and care to allow for seamless delivery. We can ship by either air or ocean freight domestically and internationally (minimum $10K order-international only) directly to your door. We can provide you with an estimated shipping amount before your place your order with us so we can answer any questions you might have.

In general, the crystal colors relate to the properties of the 7 Chakras (energy centers in the body). When the chakras are in a state of balance, the body experiences the perfect conditions to heal naturally, to handle stress, and to be happy. Each Stone has a unique healing property and are easy to remember if you are familiar with the 7 colors of the chakras which are our natural energy centers of the body. Learn more with this Chakra & Zodiac Crystal Healing guide.

It is always a good idea to cleanse a crystal especially if you are getting it from a place where many people have been touching them or you are unaware of where it has been. Crystals can absorb energy and need to be cleared when it does not feel as vibrant or powerful as before.
To clean your crystals, simply rinse them with plain water (no soap) and let air dry (unless it is a delicate specimen that should not be submerged in water). You may also use canned air to remove dust or brush lightly with a clean toothbrush to restore its shine and luster.
To clear your crystals, fill a sink basin with water and add a pinch of salt to it and let your crystals soak in it for a few minutes or until it feels complete. You may also clear the energy from them by setting an intention for them to be cleared and attuned to your energy. If it is a large crystal, you can place a bowl of sea salt next to it.
Remember that crystals are conscious and living beings that know what to do for you, no programming is required. For example, an Amethyst knows to open your 3rd Eye because that is the frequency it is naturally attuned to.
Bigger is always more powerful, but you may not need that depending on what you are using it for. A cluster is better for general healing, whereas a point or pillar is better for more specific, concise and laser sharp for healing or manifestation.

Keep all Colored Crystals Away from Direct Sunlight (i.e, Amethyst, Celestite, Citrine, etc) as UV rays can fade its color so best to display indoors instead of in your garden. Any crystalline-based stone that light can transmit through is subject to fading under UV light. LED lighting works really well as it really showcases a crystal’s features and unique beauty. And always LOVE your crystals…They will radiate that love right back to you and keep their energy alive! 😀

See our Crystal Description Sheet to know which crystals are best for abundance, healing grief, depression, or bringing joy into your life, etc. Our favorite reference book on crystals is LOVE IS IN THE EARTH by Melody (yes, that is her complete name). 

An Intuitive is a person who is clairvoyant (sees), clairsentient (feels), clairaudient (hears), and/or claircognizant (knows). Every Intuitive has their own style of connecting with another person. Karin & Larry both have the ability to connect to your energy field (with your permission, of course) by using your name, your unique, energetic blueprint for your soul. While connecting with you, your angels, guides, and/or deceased loved ones may come through to share messages with you that serve your highest good and guide you on your journey here. For more information about scheduling a reading with Karin or Larry, go to the ABOUT section on our HOME page.

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Schedule With Larry

Looking for a specific piece or need additional details regarding our crystals, workshops, upcoming shows? Simply give us a call or fill out our form and we’ll be in contact soon.

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We love hearing from people who love crystals as much as we do!

Looking for a specific piece or need additional details regarding our crystals, workshops, upcoming shows? Simply give us a call or fill out our form and we’ll be in contact soon.