We wish you ultimate clarity regarding our processes...
Please see the most commonly asked questions below.
Tracking & Ordering
If you wish to cancel your order, please email us at firstname.lastname@example.org as soon as you can. Due to our efforts to ensure that you receive your order as quickly and as accurately as possible, we are sometimes unable to cancel or make changes to your order after you have placed it with us if the order has already shipped out.
Returns & Exchanges
We understand that you may change your mind from time to time, and we want you to be 100% satisfied with your crystals. We offer exchanges and returns for your Angelic Healing Crystals items within 14 days of your purchase date. Due to the limited inventory and rarity of many of the crystals, most of our crystals will be final sale. However, if there is a problem with your item, please reach out to us, and we will do our best to correct it in a timely manner. Thank you for understanding that the purchaser will be responsible for all return shipping/insurance charges.
We recommend that you send the merchandise back in its original packaging and that you insure the package. If the merchandise is lost or stolen in the mail, it is not the responsibility of Angelic Healing Crystals to replace it.
Please return to:
Angelic Healing Crystals
16941 Molina Place
Parker, CO 80134
Once we receive your return, and it has been processed, we will refund your money back to your original method of purchase within 48 hours. Please note, returns do take us 3-10 business days to process upon reaching our facility. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.
We make every effort to protect your online information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to ensure it remains private and secure. Angelic Healing Crystals is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.
Security is important to us and we wish to ensure that the person who places the order matches the payment processed.
Orders may be subject to payment verification. For the protection of our customers, we want to ensure that every order that we ship out was authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.
We recommend for all international orders that you use the PayPal option to process international credit cards. You don’t need a PayPal account to use that option. Just choose the PayPal option, and then enter your credit card number.
Shipping & Delivery
We pride ourselves on delivering the highest-quality products. With that said, we often do not know the cost of shipping until the order has been placed and the piece(s) have been weighed.
For all Domestic Orders Shipping within the Continental U.S.
Orders less than $50 ~ TBD
Orders between $50 – $99 ~ TBD
Order above $99 ~ TBD
For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package. As you checkout, you will have the option to select next day, two day, or Fex Ex Ground.
Intuitive & Crystal Sessions
An Intuitive is a person who is clairvoyant (sees), clairsentient (feels), clairaudient (hears), and/or claircognizant (knows). Every Intuitive has their own style of connecting with another person. Karin & Larry both have the ability to connect to your energy field (with your permission, of course) by using your name, your unique, energetic blueprint for your soul.
Feel free to prepare as many questions prior to your reading as you would like. You are also free to take notes or record your reading with any available apps that you choose (i.e., Wavepad). If you would like the call to be recorded, please request this in advance so that arrangements can be made prior to your scheduled reading via Free Conference Call. You may ask as many questions as you would like during your session as your Spirit Guides are here to serve you the best way that they can.
I recommend a one-hour minimum as many questions arise that you may not have expected that lead to wanting more information from your guides. One hour is $200.
You may pay for your reading in advance, or if you think you will want to go longer than an hour, you may pay after your session via PayPal. To pay for a reading with Karin, her PayPal email address is: email@example.com. To pay for a reading with Larry, his PayPal email address is: firstname.lastname@example.org.
For our larger custom pieces (i.e., amethyst cathedrals, large quartz clusters on stands, or pieces exceeding 100 lbs and/or greater than 2 feet tall), we custom design a wooden crate for your specific piece, packed with love and care to allow for seamless delivery. We can ship by either air or ocean freight domestically and internationally (minimum $10K order-international only) directly to your door. We can provide you with an estimated shipping amount before your place your order with us so we can answer any questions you might have.
In general, the crystal colors relate to the properties of the 7 Chakras (energy centers in the body). When the chakras are in a state of balance, the body experiences the perfect conditions to heal naturally, to handle stress, and to be happy. Each Stone has a unique healing property and are easy to remember if you are familiar with the 7 colors of the chakras which are our natural energy centers of the body. Learn more with this Chakra & Zodiac Crystal Healing guide.
Keep all Colored Crystals Away from Direct Sunlight (i.e, Amethyst, Celestite, Citrine, etc) as UV rays can fade its color so best to display indoors instead of in your garden. Any crystalline-based stone that light can transmit through is subject to fading under UV light. LED lighting works really well as it really showcases a crystal’s features and unique beauty. And always LOVE your crystals…They will radiate that love right back to you and keep their energy alive! 😀
See our Crystal Description Sheet to know which crystals are best for abundance, healing grief, depression, or bringing joy into your life, etc. Our favorite reference book on crystals is LOVE IS IN THE EARTH by Melody (yes, that is her complete name).
An Intuitive is a person who is clairvoyant (sees), clairsentient (feels), clairaudient (hears), and/or claircognizant (knows). Every Intuitive has their own style of connecting with another person. Karin & Larry both have the ability to connect to your energy field (with your permission, of course) by using your name, your unique, energetic blueprint for your soul. While connecting with you, your angels, guides, and/or deceased loved ones may come through to share messages with you that serve your highest good and guide you on your journey here. For more information about scheduling a reading with Karin or Larry, go to the ABOUT section on our HOME page.